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Trouble Shooting
Before contacting your local service, please check the following.  If the product does not work normally after completing the following trouible shooting, please contact your local service center.
1.  No message is displayed on the front panel or product has no power.
bulletcheck the power switch
bulletcheck the power plug to make sure it is connected to a live outlet
2.  No picture
bulletmake sure the receiver is not in the "StandBy" mode
bulletmake sure the RF or A/V cables are connected properly to the television
bulletmake sure the LNB/F is properly connected to your receiver
bulletmake sure the modulator channel matches the television channel
bulletcheck another satellite channel
3.  Poor picture and sound quality
bulletconfirm that your antenna has a good line of sight and there are on obstacles
bulletmake sure you are using RG6 coax that has been sweep tested to a minimum of 1450MHz
bulletmake sure your antenna is aligned for maximum signal
bulletmake sure the LNB/F polarity is aligned for maximum signal
4.  No audio
bulletcheck the volume level of the television
bulletcheck the volume level of the receiver
bulletcheck the "MUTE" setting on the receiver
5.  Remote control does not operate
bulletremote needs to point toward the receiver during operation
bulletcheck the batteries

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