| Problem |
Possible Causes |
Action to Take |
| Ku works okay but C doesn't |
LNB L.O. frequency is wrong |
Ku is usually 10750, C is usually 5150 |
| Indicators on receiver not lit up |
Not connected to power source |
Be sure the power cord is plugged in and there
is power |
| Remote control does not work |
Batteries not installed or bad |
Insert new batteries |
| Signal to receiver is blocked |
Remove any objects between the remote
control
and the receiver |
| No sound or picture |
LNB LO is wrong |
Set to
"SINGLE*" and enter the correct frequency.
5150 for C-band 10750 for Ku-band |
| Dish not pointed at satellite |
Realign the dish |
| Signal too weak |
Realign the dish |
| LNB/F not connected or bad |
Reconnect or replace LNB/F |
| Transponder setting are wrong |
Verify and reconfigure the settings |
|
Sound but no picture |
Audio-only channel selected |
Select a different
channel |
| Picture stops or freezes |
Dish not properly aligned |
Realign the dish |
| Satellite dish is too small |
Use a larger dish |
| LNB/F not
stable enough |
Replace with
a digital ready LNB/F |
| BEC DB6600+, picture is black and
white and/or picture is rolling. |
Receiver is set in
the wrong mode. |
Press
"UHF" button on remote. Press right or left arrow key
until the display on the front of the receiver reads "n
t s c". |
|
Hum in TV Audio |
Audio on remote is
turned down |
Use the remote to
increase the volume on the receiver |
|
Picture but the sound has 2 voices |
Channel is using the Right and Left stereo
channels for different audios. |
Press the "AUDIO" button on the remote
until you hear the audio you want. |
